[Resolved]  Peachmode — Not delivering product after 20 days after payment asking more price

Address:New Delhi, Delhi
Website:Peachmode

My order no.[protected], I have ordered few products on[protected] by paying around 7830 rupees through Internet banking, You have informed me that my order was dispatched on[protected] by sending mail, from that time there is no information from your side when the product will be delivered either by mail or call or sms, On[protected] when I have called your customer service dept. they have informed me that there is a strike against gst for that there is a delay I can get the product within 3-4 days but nothing I have received, again today[protected] I have called your people and they are telling that the product was returned on 4th July because of no courier service available at my residence place, and asking more money in terms of gst. Your irresponsible customer care executive telling me that it is 3rd party problem so that the order was returned, price was changed and some products are out of stock . Only two simple questions I will ask you why should I pay more money in terms of gst where I have not opted for COD and already paid money[protected] second thing in what competitive world you were staying you will take 1 month to deliver a product for which you are telling it is 3rd party problem whether I have tied up the 3rd party with you This is the first time I am facing a very bitter experience with a e-commerce site, and one more thing for refund you will take 1 week will you give me my money with interest
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Aug 26, 2017
Complaint marked as Resolved 
Peachmode customer support has been notified about the posted complaint.
Verified Support
Jul 08, 2017
Peachmode Customer Care's response
Hi,

Your refund request has been initiated from our end. You should receive the amount in the bank account you provided in the next 3-4 days. Kindly wait for the same. Thank you for your patience.

Regards,
Faisal Kazi
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