[Resolved] Peachmode — order #[protected] | |
I have ordered for anarkali... In description it was mentioned as white so I ordered it and when I got the product it was some ash color. I want to return product and want my money back and I dont want any store credit. If fault is at your end how can you push customer to get store credit and not return his/her money. And their customer care is so rude and not ready accept their mistake ! We should take strict action against them. Was this information helpful? | |
Jan 25, 2019 Complaint marked as Resolved Peachmode customer support has been notified about the posted complaint. Verified Support Dec 21, 2018 Peachmode Customer Care's response Hi Ishita Sharma, Order #[protected] Your request for return has been initiated. We have sent you another email with all the details along with the pickup scheduled. Once the pickup no. and tracking number is generated you will receive an email with those details. If the pick up is not done as per the scheduled time mentioned in the email, please let us know. As per our return policy : https://peachmode.com/help/#refund you are eligible for peachmode store-credit which can be used to purchase any other product on our website. For any queries and information, kindly call us on[protected]AM – 6PM) or even you can get in touch with our customer support team through online chat/email. Thank you for your patience. | |
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So please help me out with this issue at earliest.