[Resolved]  Peachmode — order #[protected] peachmode fraud

Address:Mumbai City, Maharashtra
Website:peachmode.com

Have placed an order with peachmode order no. Your order #[protected]. Material delivered was very ordinary material and poor quality. When tried to returned, the site says can not be returned being sale item. Whereas while placing order it never showed that this particular item cannot be returned. They have smartly mentioned under contact us drop down that sale item cannot be replaced. Now how a person will understand what is considered as sale item. Discount doesnt mean sale item.

Very bad experience. Will not recommend any one to buy. Even face book and all sites shall ban such online sale sites.
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Jan 14, 2019
Complaint marked as Resolved 
Peachmode customer support has been notified about the posted complaint.
Verified Support
Dec 08, 2018
Peachmode Customer Care's response
Hi

[protected]

Thank you for contacting peachmode.

We are sorry to see that you were unsatisfied with the delivered product. However, the product that you ordered was on sale at the time and as per our returns and cancellation policy : https://peachmode.com/help/#refund we cannot process your return request.

Thank you for your patience. We hope to serve you better in the future.

For any further assistance, kindly call us on[protected]AM – 7PM ) or even you can get in touch with our customer support team through online chat/email.
Complaint comments 

Comments

Order #[protected]. I am unable to return order. It is showing cannot return but it was nowhere mentioned while ordering. This is not acceptable. Need to return the order & get refund

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