[Resolved]  Peachmode — order not received but marked as delivered

Order no :[protected]. I had ordered a salwar suit worth rs399 on december 7th. Had not received it till now. I had mailed the support team on december 14th, but they replied back stating that it got delivered on 11th. Really shocked by their response. Had replied back stating that m yet to receive but till now have not got a response email from them. It's been 4 days now.

Usually we get a sms once the order s been delivered but i didn't receive that. Request the support team to check and provide an update. Request to send the order at the earliest. Thanks for your understanding.
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Jan 24, 2019
Complaint marked as Resolved 
Peachmode customer support has been notified about the posted complaint.
Verified Support
Dec 21, 2018
Peachmode Customer Care's response
Dear Customer,

Thank you for contacting Peachmode.com.

We apologize for the inconvenience caused to you. We would like to inform you that we are coordinating with concern department, kindly allow us some time.

If you have any further queries, feel free to contact our customer support team.

Best Regards,
Customer Support Team
Shahnawaj
Peachmode.com
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