[Resolved] Peachmode — Order readymade gown order no.[protected]

gunjansingh205

from Chandigarh, Chandigarh

Address:	New Delhi, Delhi
Website:	Peachmode.com

S i had earlier telecon with you representative that i don't want storecredit, i need my money back in my account as the delivered product was not of my size and same t product is not available with you. I don't want to purchase any other product from your site. Kindly refund my amt to my saving bank account at the earliest. Now it has long follow up now and its just a customer harassment for any clarification free to call on undersign.

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Jun 18, 2017

Complaint marked as Resolved

Peachmode customer support has been notified about the posted complaint.

May 17, 2017

Updated by gunjansingh205 I had purchased a gown against order no[protected] delivered on 06/04/2017, with in the period of 7 days, i put a request for return the same with the genuine reason size not fitted, but no pick up has been made by any courier company with in TAT, after that i put a mail to company for the same then on my shipping cost of Rs. 100/- company was ready to return the packet but after words taking so many follow for Rs. 1799/- only, they did not return bank the amount in my saving account, instead of it they put it into store credit without any intimation. They are just making fool and harassing the customer Even they don't have any transparency in their policy.

Verified Support

May 18, 2017

Peachmode Customer Care's response Hi,

We are sorry to hear that you were unsatisfied with the delivered product. However as per our return policy : https://peachmode.com/refund-cancellation/ we cannot process your request for a complete refund. Please use the store-credit provided to you and follow the instructions given in the email.

Thank you for your patience and we hope to serve you better in the future.

Regards,
Faisal Kazi