[Resolved] Peachmode — pathetic return policy

Sagardoshi16

from Vadodara, Gujarat

Address:	Mumbai City, Maharashtra, 361008
Website:	Peachmode.com

I have bought one dress from peachmode with order number[protected]... I received the product with very bad finishing and the free size which is mentioned does not fit me. So i called up the customer care service and told my problem but they are not ready to take the return... I have paid a hefty price of 1899 for the # dress... I asked them to get it exchanged and give me a bigger size but still they are not ready for exchange also... Very poor policies from peachmode... Will never buy anything from peachmode now onwards... Pathetic customer service

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Jan 31, 2019

Complaint marked as Resolved

Peachmode customer support has been notified about the posted complaint.

Verified Support

Dec 29, 2018

Peachmode Customer Care's response Dear Customer,

We apologize for the inconvenience caused to you. Please provide us with the product images with the measurement so that we can investigate this issue further and do our best to resolve it. Thank you for your patience.

Regards,
Shahnawaj Shaikh