[Resolved]  Peachmode — poor quality products

Address:Bagalkot, Karnataka, 587101
Website:peachmode.com

Maine kuch products order kiye the wo bahut poor quality ke hain. Maine return request daala tho peachmode executive bola rahe hain wo returnable nahi hain kyunki wo discounted product hain. Mere order number hain[protected]. Peachmode bahut poor quality products bechate hain so koi bhi products ko naa karide.
This is my worst experience ever with an online purchase... The customer service is pathetic both telephonic support as well as mail support.. There is no acknowledgment for any mail sent and the phones are constantly busy... There are various sites operating in india which offers excellent support both telephonically and organized mail support.. The return policy is so user unfriendly.. This is just another lesson learned for me of not to deal with such unknown sites...
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Feb 7, 2019
Complaint marked as Resolved 
Peachmode customer support has been notified about the posted complaint.
Verified Support
Jan 04, 2019
Peachmode Customer Care's response
Dear,

We are sorry to see that you were unsatisfied with the delivered product. However, the product that you ordered was on sale at the time and as per our returns and cancellation policy : https://peachmode.com/help/#refund we cannot process your return request.

Thank you for your patience. We hope to serve you better in the future.

Regards,
Shahnawaj Shaikh
Complaint comments 

Comments

The cloth is not satisfied and one of the cloth is marked with some dirt
Those kurthas are not worth for 999₹

Vanitha Velaiah's reply, Jan 10, 2019
Am not satisfied with this cloth and I found some mark in one of the kurtha.. the cloth seems to be transparent

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