[Resolved] Peachmode — refund my amount in my bank account not in store credit wallet
P
Priyadarshini Anandaraj
from Bengaluru, Karnataka
Feb 7, 2018
Order No:[protected]
I had ordered a saree in your website and it got delivered to me on 07.01.18.The quality and colour of the product is too bad.I have placed a return request through your customer care executive.I don't have any plans to place another order in your website now and in future also.Consider my request and kindly refund the amount in my bank account.This would be helpful for me.
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Mar 13, 2018
Complaint marked as Resolved
Peachmode customer support has been notified about the posted complaint.
Verified Support
Feb 08, 2018
Peachmode Customer Care's response Dear Customer,
Sorry for the inconvenience caused to you.
Once the package reaches our ware-house, our team will check the product and will process the request further.
As per our refund and cancellation policy http://peachmode.com/refund-cancellation/ we do not provide cash refund until there is damage or a wrong product is sent to you. We do not consider product being "dull" or slight color variation as wrong product since the actual product always differs slightly from the photo seen on computer screen/online. We will only be able to provide you with store credit for exchange, for all other reason.
For more information on return/refund/cancellation policy of the company, kindly click on below link
http://peachmode.com/refund-cancellation/
For any further assistance, kindly call us on[protected]AM – 7PM) or even you can get in touch with our customer support team through online chat/email.
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