[Resolved]  Peachmode — regarding return of the products

I have ordered 2 unstiched suits on 26 nov 2018 with the order no.[protected] and i recieved it on 29 nov. The quality of the product was not good, it doesn't match with my expectations. So, i thought to return the products but now it is written on the site that you can not return this products as these are the sale time, but it was written on the site when i was buying that you can easy return the products in 7 days.. It was not mentioned that the sale item can not be return... So i am very disapointed by your service.. I have wasted my money on the site. How can i get back my money? These are the hidden statements which you people hide from the customer so that they can buy and after that you people show the massage that you can not return the products.
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Jan 10, 2019
Complaint marked as Resolved 
Peachmode customer support has been notified about the posted complaint.
Verified Support
Dec 03, 2018
Peachmode Customer Care's response
Hi.

We are sorry to see that you were unsatisfied with the delivered product. However, the product that you ordered was on sale at the time and as per our returns and cancellation policy : https://peachmode.com/help/#refund we cannot process your return request.

Thank you for your patience. We hope to serve you better in the future.

Regards,
Shahnawaj Shaikh
Complaint comments 

Comments

Order id[protected] black jeorjet saari

Satyendra Prasad Sanju's reply, Nov 30, 2018
Lenth is too short

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