[Resolved] Peachmode — return not being accepted | |
I had ordered a product and the material and size is not proper i want to return it but return request is not being accepted. My ordered id is[protected] First of all you give store credit and the product that you show and uou deliver is so different and the quality is really bad. I would like to get mu refund in my bank account kindly take the product and do the needful the product is as it is. I hope you understand that the cost of the product is 1k and if you dont take it its of no use to me. Kindly give some respect to the money and take care of your customer and arrange a pick up Was this information helpful? | |
Mar 23, 2018 Complaint marked as Resolved Peachmode customer support has been notified about the posted complaint. Verified Support Feb 19, 2018 Peachmode Customer Care's response Dear Customer, Sorry for the inconvenience caused to you. We found you placed a request to return a product, but as per the company return policy, your return request is not accepted as the ordered product is purchased via store credit/voucher. Since you will be sending the return package yourself, we request you to provide us with the following details when the package is shipped we will not reimburse the courier charges. Courier Name : Courier Tracking No : Shipped Date : Product's shipped : Along with the image of the courier receipt that you received. Also please make sure that the original invoice that was sent to you is inside the return package. To Address : Coderaft Solutions Pvt. Ltd. / PeachMode Shyam Sangini Textile Market, A Wing, 214-215, Surat Bardoli Road, Kumbharia Gam, Surat, Gujarat - 395010 Phone +[protected] Once the package reaches our warehouse, please allow us 24-48 hours to update the status and complete the return process. Thank you. For more information on return/refund/cancellation policy of the company, kindly click on below link http://peachmode.com/refund-cancellation/ Thanks and Regards, Shahnawaj, Team Peachmode Feb 20, 2018 Vani Karlapati's response This saree was displayed n rating showed 5 now it is showing 1 star rating.
Feb 20, 2018 Vani Karlapati's response Order no.[protected] dated16/2/2018
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The product which I received is not at all quality control. Horrible fabric n the design too. What was shown in the pic is not the same one. It's cheating. It is shipped from Gujrat. This kind of cheating is punishable. Please do the needful. Jaigurudev.
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