[Resolved] Peachmode — sanjana ganguly

Life Life

from Aligarh, Uttar Pradesh

Address:	263153
Website:	Peachmode

The kurti ordered was and received a kurti not worth the money i paid. With very low quality which was really frustrating and disappointing.
I returned it. They have refunded the amount as storecredit.

But i need refund to my bank account as i no longer want to purchase anything from them.
Even after calling/ mailing many times, they are not responding, telling they cant refund to bank account... What is this?? Want my money back in my bank account..

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Feb 5, 2018

Complaint marked as Resolved

Peachmode customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2018

Peachmode Customer Care's response Dear Customer,

Sorry for the inconvenience caused to you.

As per our refund and cancellation policy http://peachmode.com/refund-cancellation/ we do not provide cash refund until there is damage or a wrong product is sent to you. We do not consider product being "dull" or slight color variation as wrong product since the actual product always differs slightly from the photo seen on computer screen/online. We will only be able to provide you with store credit for exchange, for all other reason.

For more information on return/refund/cancellation policy of the company, kindly click on below link
http://peachmode.com/refund-cancellation/

For any further assistance, kindly call us on[protected]AM – 7PM / MON to SAT) or even you can get in touch with our customer support team through online chat/email.

Thank you for your co-operation.

Regards,
Shahnawaj,
Team Peachmode.

Jan 05, 2018

Updated by Life Life This is your cancellation policy..refund case or store credit or exchange