[Resolved] Peachmode — the saree quality not good

Shivaprakash k s

from Bengaluru, Karnataka

Address:	Surat, Gujarat
Website:	Peachmode.com

The banarasi silk saree quality is not good and it is high price, and it is to transparent and the colour of the saree is very dull.

The banarasi silk saree quality is not good and it is high price, and it is to transparent and the colour of the saree is very dull.

So the banaras silk saree has been returning back to your company plz refund my amount

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Mar 14, 2018

Complaint marked as Resolved

Peachmode customer support has been notified about the posted complaint.

Verified Support

Feb 10, 2018

Peachmode Customer Care's response Dear Customer,

Sorry for the inconvenience caused to you.

Our return policy is very easy and convenient; the return intimation shall be done within 7 days from the receipt of the product delivery at the shipping address. The return request can be placed online from the website or can call us on[protected]Mon to Sat 10 AM to 7 PM) and even can write to us on [protected]@peachmode.com.

As per our refund and cancellation policy http://peachmode.com/refund-cancellation/ we do not provide cash refund until there is damage or a wrong product is sent to you. We do not consider product being "dull" or slight color variation as wrong product since the actual product always differs slightly from the photo seen on computer screen/online. We will only be able to provide you with store credit for exchange, for all other reason.

Request you to let us know if we can proceed further to initiate the return request as per company policy.

For more information on return/refund/cancellation policy of the company, kindly click on below link
http://peachmode.com/refund-cancellation/

For any further assistance, kindly call us on[protected]AM – 7PM) or even you can get in touch with our customer support team through online chat/email.

Thank you for your co-operation.

Regards,
Shahnawaj,
Team Peachmode.