[Resolved] Peachmode — Worst quality of lehanga / suite | |||||
Hi, I have ordered a lehanga suit from the fashion site, Peachmode. I thought you this site will deliver a quality product to me, because its a Bombay based company where fashion is the culture. But when I received the parcel I was completely shocked, quality of product was worst. it was costly in Rs 100 also. I did not expected this from a site like Peachmode . This was my mistake that I did not go through the review of the website before purchasing a product. I was totally disappointed with the services and product. an will suggest to all not to buy any product from this fake website. I again ordered a pink suit that is looking very beautiful in catalog but I was sure it would be the worst. So I was not interested to buy it. because now goodwill and Service Rapport is very down to me for this company. but customer agent was calling me and requesting me to confirm the order. she assured me that this time product will be very good. i have his voice recording also as a evidence. I have already sent a mail for returning my amount into my bank account but they replied its against their company policy. this website is misleading the customer by showing them fake images of the product. Again they force me to buy a new product by giving assurance that this time quality will be good. but the suit they have showed in catalog is totally different to the actual product. its costly in Rs 200. Now they are not giving my amount return. what should I do. Was this information helpful? | |||||
Aug 15, 2016 Complaint marked as Resolved Peachmode customer support has been notified about the posted complaint. Verified Support Jul 11, 2016 Peachmode Customer Care's response Hi,
Thank you for contacting Peachmode.
Request you to kindly provide us with the order number.
For any queries and information, kindly call us on[protected] or even you can get in touch with our customer support team through online chat/email.
Thanks and Regards,
Faisal
Team Peachmode.
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