[Resolved] Peachmode — wrong product received

dixitapatel

from Surat, Gujarat

Address:	Surat, Gujarat, 395009
Website:	PEACHMODE

I have purchased a kurti online from peachmode but i am not satisfied with the product because the colour is totally different as shown and the quality of material is not good. The colour shown was navy blue but i received off white.. So kindly arrange for the pickup n refund the money as soon as possible. Do the needful at the earliest... My order no:[protected], purchase for[protected].

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Mar 10, 2018

Complaint marked as Resolved

Peachmode customer support has been notified about the posted complaint.

Verified Support

Jan 29, 2018

Peachmode Customer Care's response Hi dixita patel,

As an exception case we are taking your return request, Hence request you to send the product back to us by yourself we won’t reimburse the courier charges.

Once the product reaches our warehouse we will restore the store credit. We request you to provide us with the following details when the package is shipped:

Courier Name :
Courier Tracking No :
Shipped Date :
Product's shipped :
Along with the image of the courier receipt that you received. Also please make sure that the original invoice that was sent to you is inside the return package.

To Address :

Coderaft Solutions Pvt. Ltd. / PeachMode
Shyam Sangini Textile Market,
A Wing, 214-215,
Surat Bardoli Road,
Kumbharia Gam,
Surat, Gujarat - 395010
Phone +[protected]

Once the package reaches our warehouse, please allow us 24-48 hours to update the status and complete the return process. Thank you.

Regards,
Shahnawaz