[Resolved] Peachmode — wrong product received

Basudev Pokhriyal

from Noida, Uttar Pradesh

Address:

New Delhi, Delhi, 110017

I ordered a black-peach casual wear printed half and half georgette saree (Sstsu) from peachmode on on 30.10.2018 (Order no. #[protected]. Website showing another colour and received a saree another colour. I placed a request for replacement, return and refund. I am contact the costumer care and sent mails.
These people first show false images of the product and she'd money from the pockets of the customers. Then they provide him with bad quality goods.

I request please refund my money or replace saree at the earliest.

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Dec 15, 2018

Complaint marked as Resolved

Peachmode customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2018

Peachmode Customer Care's response Dear Customer,

Thank you for contacting Peachmode.

As per our evaluation team product is similar, however the actual product always differs slightly from the photo seen on computer screen/online.

We are sorry to see that you were unsatisfied with the delivered product. However, the product that you ordered

was on sale at the time and as per our returns and cancellation policy : https://peachmode.com/help/#refund

we cannot process your return request.

the actual product always differs slightly from the photo seen on computer screen.

For any queries and information, kindly call us[protected]AM – 7PM) or even you can get in touch with our customer support team through online chat/email.