[Resolved] Peachmode — your order #[protected] return on discounted item not good

Ganesh aarti Sbirajdar

from Mumbai, Maharashtra

Address:

IT-4 Building Qubix Business Parks No 154/6 Rajiv Gandhi Info tech park Phase 1, Pune, Maharashtra, 411057

I want to return below suit as i did not find embroidery on black color good. I have accepted other suit.
I dropped email and spoke to customer representative. They did not behave properly. Refund policy is not good. They said sale item they cannot take back.
They should allow credit note and allow us to buys new product.
Please confirm me how will be return and refund process.

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Nov 1, 2019

Complaint marked as Resolved

Peachmode customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2019

Peachmode Customer Care's response Hi Ganesh aarti Sbirajdar,

#[protected]

Thank you for contacting peachmode.

We are sorry to see that you were unsatisfied with the delivered product. However, the product that you ordered was on sale at the time and as per our returns and cancellation policy: https://peachmode.com/help/#refund we cannot process your return request.

Regards,
Team Peachmode.