[Resolved]  Pengu Inventive — Refund not received for the order placed on 9th May 2021 - DIR2542

Address:	33 Yashashvi Bungalow, Penha De Frana, Goa — 403521
Website:	www.thepengu.com

I had placed an order for a TV unit of value Rs. 8550 on 9th May 2021 from Pengu Intentive online website i.e. www.thepengu.com. They never delivered me the product and are now troubling me to get the refund as well. I have mailed them multiple times. Initially I have requested them very politely to refund my money if they are not able to deliver the product. They always made excuses. And, whenever I am trying to reach them via their customer care number ‪[protected]‬, it never always anyone to connect to them as it says customer care team is busy and they will contact you in 24 hours. I have never received any call back from them.

I have found from internet that they have also troubled many other customers. Kindly help me in getting my hard earned money. And also take serious action against this company as it is troubling people by mentally harrassing them.