[Resolved]  Pepperfry — [protected] for asa entertainment unit - defective piece

Address:411021

I have got 2 products from you bean bag and the tv case (Ord id[protected]
Bean bag (Ord id[protected] also is not good. The beans (Thermocol balls) are getting blasted when we sit.

For tv case, after carpenter visiting my house, he took pictures and sent it to you, i got a message saying our customer team will be back in 24 hours as the proper is not solved which was sent on 16th jan, the wooden blank on which tv is getting based is getting bent. The boxes that were given are not getting closed. Poor quality wood they use.

Till now i didnt get any call, i called myself and your customer care executive was not having patience to listen her name is nisha. I am not bothered about her, but put nice executives who has patience

Regards,
Kalyan
[protected]
+3 photos
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Jan 25, 2019
Complaint marked as Resolved 
I have sent back the piece as Office of CEO called me, they told that they will refund the amount for Entertainment unit and not the bean bag.
Pepperfry customer support has been notified about the posted complaint.
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