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Pepperfry

Pepperfry — [protected]

Have order pot today 12.53 pm & have cancelled the order cause it's showing delivery on 16th May'2022 & have want delivery before 10th may'2022 hence have cancelled the order today within 5-10 min after have place the order

After that have received a email that 2.5% will be deducted for cancelling the order within 5-10 min of cancellation they deducted the amt of Rs. 58 /- means what kind of service they provide.

The vendor may recieved order request only may be n have cancelled it for that they deducted 58 rupee & other will be refund within 7-10 working days
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Comments

Dear Sandeep, We regret the inconvenience caused to you. We are getting this checked with our team and will revert to you soon.
Regards,
Team Pepperfry..
Reply
Pepperfry Customer Care's response, May 5, 2022
Verified Support
Dear Sandeep, as discussed, we will be unable to process the 2.5% cancellation fee as that is a mandate cancellation charge.
Regards,
Team Pepperfry.

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