[Resolved] Pepperfry — adjustments with the product

Priya Nyx

Address:

Nungambakkam, Chennai

We had brought a cot of rs. 33, 535/- ordered on 26th august 2018. Directly through the pepperfry studio nungambakkam, chennai!
Here just 18months, on looking into a wooden a whole rail just fallen apart where the small nails of the cot just came off, where it should place with actual big screws. But the screws are actually dummy... Which is seen in the attached video.

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May 12, 2020

Complaint marked as Resolved

Pepperfry customer support has been notified about the posted complaint.

Apr 09, 2020

Updated by Priya Nyx Just name sake screws!!!
We had brought a cot of Rs. 33, 535/- ordered on 26th August 2018. Directly through the PEPPERFRY STUDIO NUNGAMBAKKAM, CHENNAI!
Here just 18months, on looking into a wooden a whole rail just fallen apart where the small nails of the cot just came off, where it should place with actual big screws. But the screws are actually DUMMY...

Verified Support

Apr 11, 2020

Pepperfry Customer Care's response Dear Customer, Kindly share the order details & we'll investigate the matter for you to resolve this promptly..