Pepperfry — After delivery of product still not installed and no refund initiated.worst customer service

Address:12 10th cross nagarbhavi
Website:Pepper fry

I purchased the product on 24th dec and it got delivered on Jan 2nd .as per the policy once product is delivered with in 24 hrs installation will be provided. But my point is till 8zh Jan I haven't recieved and call or any message or email from pepper fry that.installiation is delay due to some technical issues. I personally called customer care asking for installation they said they will assign and by 9th it will be installed..but again they failed. Just got irritated and told them I don't want this product and again till time no one as come to take it return as per Nagarbhavi studio person he said will pick the order and will refund on 14th . Today it's 18th and no action happening here
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    +91 22 6157 6157
    Pepperfry Address
    Office No 301, Kohinoor Complex, Kurla West, Mumbai, Maharashtra, India - 400070
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