[Resolved] Pepperfry — airavana solid wood cabinet in honey oak finish by mudramark[protected] | |||
Two-three weeks after we received the product, we are not able to close the doors. Upon complaint(s), the carpenter has visited us twice but is unable to resolve the problem properly. The doors can't be opened comfortably even by a full-grown adult. Upon further complaints, the customer service executive very rudely denied service and closed the complaint as resolved. They were not willing to send another carpenter for inspecting and solving the problem with the product or with replacement. Hope the issue would be resolved. Was this information helpful? | |||
Oct 27, 2019 Complaint marked as Resolved Pepperfry customer support has been notified about the posted complaint. Verified Support Sep 21, 2019 Pepperfry Customer Care's response Dear Customer, We will surely assist you with the concern raised. We have arranged a carpenter to fix the issue. Please refer to the email sent for complete details. Regards, Team pepperfry. | |||
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Order number[protected]FM1757421-S-PM19828