[Resolved]  Pepperfry — all the products are defective and no response and harassing the clients

Address:

400077

We have ordered more than 6 items from Pepper fry put of which 5 items were delivered defective. After asking for the replacement, the same items were not available so we were not left with options but to order the second best choice that we had and not the first best. The team who comes for assembling the furniture, they are the ones who verify that the product is defective and also report to their team in Pepper Fry. Despite which, the Pepper Fry team will ask for more pictures to prove it! i told them that the Bar table that i have ordered has balancing issues, they asked me to click a picture. How on earth can they see the table isnt being balancing properly on a picture? So they are just asking to pictures for formality cause after that they took away the table but the replacement of the same is not given, they first said the product is not available, when i check online it was available so later they said ok will give in few days. other product also the query is not getting solved and nor are they giving the refund of the product.

PLEASE HELP!!!