Pepperfry — Assembly carpenter doesnot have required Tools/ equipment to provide assembly service for which 449 INR are charged by Pepperfry o

Address:

J 70, Aashiyana Colony

Hi Team,

This is my second complaint on the same order. Earlier no assembly was provided by Pepperfry despite calling 4-5 times daily since 1 week. Now after one complaint they managed to send a carpenter for assembly but again the carpenter did not have enough tools to carry out the assembly. My order is lying without any use since 10 days.

Now when I called the carpenter he mentioned he does not have drilling machine available with him. On 16th Jan, he said he will come next day i.e. 17th Jan and now today on 17th Jan he says that his senior has said, leave it till we get a drilling machine available.

This is extremely bizarre and unexpected by a brand like Pepperfry. I would never recommended Pepperfry to any one for such poor services.

I would needed the assembly of the dressing table to be carried out today itself.

Order No. :[protected]