Pepperfry — Assembly Fee

Address:Mumbai

I ordered two products (table and chair) from peppefry and paid it online which included the assembly fee charges (had no option to exclude).
I raised my concern to the team, and told them that I do not require the assembly of the product and the amount has to be waived off.
While having phone conversation they said once you have the product and if you are able to assemble it at you own than let us update and we will waive off it. And here I am following up with them and they are denying about this that there was no such conversation and they cannot wave off the charges.
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Pepperfry customer support has been notified about the posted complaint.
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Dear Dhiman, We are sorry to hear about your concern. Please provide your order number and we’ll check with the team and revert to you soon.
Regards,
Team Pepperfry

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