[Resolved]  Pepperfry — Bad quality Product & Staff Harassment over Return/Refund

Address:

Pepperfry House, next to UHDE House, Opp. Cipla R&D Centre, Surya Nagar, LBS Road, Vikhroli (West), Mumbai - 400083, Maharashtra, India Phone No – 022

Dear All,
I have purchased a Mattress from the aforementioned organization, the Mattress was purchased on the promise of the quality. But within a week a Sag was developed in the Product causing a lot of Pain during sleeping.
I was diagnosed with Severe Back Ache due to sleeping on this product.
Also when I raised the same on mail for Refunr/Return. I was told to pay Rs 2600 for this.
Please help