[Resolved] Pepperfry — Big size mini wooden cabinet worth 1311 after discount

arulmicheal15

from Mumbai, Maharashtra

Address:	Chennai, Tamil Nadu, 600097
Website:	www.pepperfry.com

First of all i am not in a mood to type good words. My order is to keep something on the product i ordered, but i could keep that product inside my office bag. So i have called for return, but they are asking whether the product is damaged and they declined the return. I have spoken with customer care who is not responding properly with customer. I asked them to take product back without money back. After that also they are saying "it will cost courier charge better you give as gift to someone". Damn sure the site will be closed soon on irrelevant product providing on their site. Don't go to the site!!!:(

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Complaint marked as Resolved

Verified Support

Nov 13, 2015

Pepperfry Customer Care's response Hi Arul Prakash, Greetings for the day!! Apologies for the inconvenience caused. As discussed with Ms. Harinie, I’ve initiated full refund on your order which will be credited with 7 working days in your original mode of purchase. This amount will reflect under the account name Trendsutra Platform services. Kindly refer the email sent to you on your registered email id. Regards, Team Pepperfry