Pepperfry — bookshelf

Address:	Vellore, Tamil Nadu, 632519
Website:	www.pepperfry.com

My children placed order[protected] for a book shelf on 14 th july 2017 with 2 nd august as delivery date. Made calls to customer service after the delivery date since we did not receive the book shelf, they tried to save themselves with initially offering 5% then 10% of the value for delay. Still no update on delivery date. I am not interested in money back.

It has hurt my children emotionally as they kept waiting eagerly for their book shelf. I appreciate urban ladder for not taking the order as they do not service our location. Pepperfry accepted the order without assembly which i accepted.

They have lost their credibility to their future customers and disappointed my children emotionally. Now they have to wait for another month for their bookshelf from other service provider. I know i cannot do much than express my children's disappointment. God bless.