Pepperfry — Branch manager Misbehavior and not informed charged

Toll free number not available and this number alltime says our customer care executive call u after sometime +[protected].I'm trying(4days continue).

Sir, I m Avijit pal, hereby informed that I was ordered some goods from pepperfry from their store and I told them that if I want to cancel some goods, can I do them by using there website? They said yes. But when I did the cancellation of some goods, there was some charges cut off and I called them they said at that time that when I will order some goods they will manage the cost with this charge but when I told them to refund the cancellation charge then I will order the goods they said that I have to buy some extra goods then only they can manage this cancellation charge with the cost but when I refuse and did not say them to order, still they give the order and when I called them to ask why they give the order they try to enhance me but when I refused to listen them they misbehave with me. Hence, I was requested to take the severe action against this company, I will be obliged.

Dear Avijit, We regret the inconvenience caused to you. Please share the order details and we will check with the team and get back to you soon.
Regards,
Team Pepperfry

The canceled products money did not receive which I'm cancel 9th November (original payment source select).