[Resolved] Pepperfry — Broken and defective item was delivered and no return option

prasad

from Pune, Maharashtra

Address:	560037
Website:	pepperfry.com

I have ordered kawachi foldable mild steel power dry clothes dryer

From pepper fry. The parts were broken when it was delivered. Due to some of reasons we were not able open the item with in 7 days since i was out of home and when i get chance to open the item the parts were broken.

And the website is also not updated as it is delivered. We are not having any option to return. When we contacted the customer care and they were saying return period ended and cant repair the item or return the item.

Along with with this we have order some items that are really duplicate products and quality wise very poor

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Sep 14, 2016

Complaint marked as Resolved

Pepperfry customer support has been notified about the posted complaint.

Verified Support

Aug 14, 2016

Pepperfry Customer Care's response HI Prasad

We are sorry to read about the feedback. May we please request you to share your order number.

Regards
Team Pepperfry.