[Resolved]  Pepperfry — buy with confidence to lose your confidence

Address:	560035
Website:	www.pepperfry.com

Hello mr. Ceo,

Hope you are doing well, want to congratulate you on the success of pepperfry. I wanted to be part of pepperfry family with my first order #[protected]. From recommendation from my friend and seeing your easy 7-days return policy.

But to my astonishment it turns out not to be easy returns or cancellation even after 8 hrs (That to night) of placing the order. I see 7-day easy return on the product page with no links to detailed policy. I purchased a bed at 1am today and requested for cancellation at 9am today and was told it can't be cancelled or return (If no damage).

I don't want this bed because i have been told by the expert that my thin mattress will not fit this beds iron rods base.

If i would have gone to an offline store, they would have told me madam this won't fit your mattress, you buy flat base wooden bed because i am not the expert.

But we don't have that privilege in online buys, so you guys give easy return or cancellation policy.in this case its not even shipped, please consider your policies, i know you are the expert, i am just making the recommendation.

Let me know if you could please cancel my order #[protected] and refund my money.

Thanks
Neha gupta
[protected]