Pepperfry — Cancellation

Address:Thane, Maharashtra, 400615
Website:Pepperfry

Hi Team,
Today I ordered 2 Orient Orina Copper & Brown fans via order no[protected]/[protected], but when I searched for the review I got very bad reviews of this product, I immediately called the customer care no of Pepperfry & asked them to cancel both my orders. But to my surprise they disagreed to cancel the order & told me they that I cant cancel the order. This is a very pathetic Customer service form a company like Pepperfry yo treat like this with their genuine customers. I am very disappointed with the service Pepperfry is giving as i requested the product to be cancelled before dispatch. I request you to consider my agony & cancel both the orders & give me full refund at the earliest.
Regards,
Sunil Shetty
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Hi

I have oredered 3 seater sofa from pepper fry ORDER NO :[protected]. After assmbling the product, the product got damaged and i have contacted customer care and i have not received any response. Request you to file a case

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