[Resolved]  Pepperfry — cancellation of the placed order

Address:

560100

The order no:[protected] placed on 15th april. I called the customer care even before the product was shipped in order to cancel the product. I decided to cancel the order after a bad experience with one of the bed purchased from pepperfry. But the customer care denied to get the order cancelled and informed that can be done only after the product is delivered. When the delivery guy called i asked to take it back, he denied. We will have to raise a complaint and another person will pick it up. This is so ridiculous to have a # policy like this. Why can't pepperfry make it easy for customers to cancel the order even before shipment. I don't how long this return and refund process will take. I hate pepperfry and will never recommend anyone.