[Resolved] Pepperfry — Cannot expedite order, change delivery address or cancel order

Bhalchandra Bhat

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400069
Website:	pepperfry.com

I placed an order 30 mins back and after placing realized that it wont get delivered in time. Now the customer service cant expedite the order, and they wont cancel the order because its against company policies.

The order is not even shipped and they wont cancel or change the delivery address at an additional charge. Very poor service. Highly not recommend. Stay away

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Aug 4, 2017

Complaint marked as Resolved

Pepperfry customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2017

Pepperfry Customer Care's response That's quite sad to know, however do not worry at all just hep me with your order id to serve you better.