[Resolved]  Pepperfry — Casual approach to problems- zero affinity to customer service

Address:Bangalore, Karnataka

I have been having tuff time after placing orders on Pepperfry website. They simply don’t care about customers and there seems to be no value or ethics being followed.Especially customer service they don’t answer calls neither reply over emails.Items ordered get delayed for ever, they don’t have a system to follow up and close with courier vendor partners, they don’t care if you items are damaged in transit.
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Nov 21, 2021
Complaint marked as Resolved 
Pepperfry customer support has been notified about the posted complaint.
Verified Support
Oct 17, 2021
Pepperfry Customer Care's response
Dear customer, We regret the inconvenience caused to you. Please share the order details and we will check with the team and get back to you soon.
Regards,
Team Pepperfry
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