[Resolved] Pepperfry — Casual approach to problems- zero affinity to customer service | |||
I have been having tuff time after placing orders on Pepperfry website. They simply don’t care about customers and there seems to be no value or ethics being followed.Especially customer service they don’t answer calls neither reply over emails.Items ordered get delayed for ever, they don’t have a system to follow up and close with courier vendor partners, they don’t care if you items are damaged in transit. Was this information helpful? | |||
Nov 21, 2021 Complaint marked as Resolved Pepperfry customer support has been notified about the posted complaint. Verified Support Oct 17, 2021 Pepperfry Customer Care's response Dear customer, We regret the inconvenience caused to you. Please share the order details and we will check with the team and get back to you soon.Regards, Team Pepperfry | |||
Add a Comment | |||
53%
Complaints
1617
Pending
73
Resolved
825
View all 1617 Pepperfry reviews & complaints
+91 22 6157 6157
Office No 301, Kohinoor Complex, Kurla West, Mumbai, Maharashtra, India - 400070
View all Pepperfry contact information
Post your Comment