[Resolved] Pepperfry — Cheap substandard items and non assembling of big furniture . | |||||
I placed half a dozen orders with Pepperfry, however I am shocked to see the utter disregard for decency towards customers.The Fablooms PVC boxes were nothing but bags made of paper thin cheap plastic which tore the first time I picked it up.I also ordered for 2 wardrobes of 2 and 3 doors vide order nos.[protected] and[protected] and paid upfront while ordering.After nearly 2 weeks the shipment consisting of 6 huge boxes were delivered to me and I asked them to leave it in my backyard as it cannot be possibly kept indoors due to the large volume.Despite numerous calls and mails Pepperfry did not send anyone to assemble the said order despite promising before the order was placed.To add to this sheer harassment they have not had the decency to return my calls or acknowledge my mails .I have asked for return of the order which is of no use to me but again they don't seem to care and refuse to reply.In today's times how can such a fraudulent company exist. Was this information helpful? | |||||
May 13, 2017 Complaint marked as Resolved Pepperfry customer support has been notified about the posted complaint. Verified Support Nov 06, 2015 Pepperfry Customer Care's response Hi Goipika,
Greetings!!
We regret your disappointment and the inconvenience caused.
As discussed, we have arranged carpenter to visit today to complete the assembly work for both products.
Regards,
Team Pepperfry
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1 Comment | |||||
Comments
What assembly is possible on a badly damaged product ? Your carpenter opened the sealed boxes and found many parts damaged.Ordering on Pepperfry means inviting trouble big time.So now I have my hard earned money lying in the form of broken pieces of wood in my house.HAPPY DIWALI TO ME !!!
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