[Resolved] Pepperfry — cheating people by showing easy return option on order page. | |||
I ordered few products from pepperfry and i want to return one of them as i did not like the quality of that product. I raised the return request as the product has easy return option but they denied to return it as they are saying that they have some terms and condition on return however they did not mention them on order page. Such a pathetic experience with customer care. These people are making fool to showing the return option. Company should remove the return option from order page or just mention the all return condition. Was this information helpful? | |||
Nov 23, 2018 Complaint marked as Resolved Pepperfry customer support has been notified about the posted complaint. Verified Support Oct 23, 2018 Pepperfry Customer Care's response Dear Neha, We do not intent to upset you. Kindly share the order details to investigate and one o[censored]s will connect with you shortly.
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