[Resolved] Pepperfry — Coffee table

SKMun

May 24, 2022

Address:

Mumbai

I ordered a coffee table from Pepperfry via Order[protected]. The same was delivered on May 11, 2022. Initially, I did not realise that the two sides of the coffee table were of difference heights because of vision problems.

However, I raised a complaint regarding the height on My12th and since then, there have been numerous emails and calls exchanged. However, the company refuses to acknowledge that the two sides of the coffee table are of different heights or offer a resolution to the matter.

I have been simply shuttled among different people like Kunal, Simran, Danieta, Ankita and others.

If there is anything that you can do, I would be grateful.

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Jul 16, 2022

Complaint marked as Resolved

Pepperfry customer support has been notified about the posted complaint.

Verified Support

May 24, 2022

Pepperfry Customer Care's response Dear Customer, We regret the inconvenience caused to you. We are getting this checked with our team and will revert to you soon.
Regards,
Team Pepperfry.

Verified Support

Jun 06, 2022

Pepperfry Customer Care's response Dear Customer, We have received an update from the concerned team that the issue has been resolved. We trust that you were happy with the service and the resolution given by the team.
Regards,
Team Pepperfry.