Pepperfry.com — Pepperfry unfriendly return policy

Address:	Mumbai City, Maharashtra, 560086
Website:	www.pepperfry.com

Pepperfry has the most customer unfriendly model. This is for Order Number[protected]. I received a product on Feb 22nd 2017. At first glance I knew that the product is not what I wanted and the picture shown online was not quite correct. The product is still unopened, still in the box and only the top was opened before I realized that this was not what I wanted.
Pepperfry will not take returns unless the product is damaged...
I can understand if they charge me for extra overheads of delivery, OR they give credits to my account on Pepperfry for use only at their store.
But I do not understand why a product bought online should be forced on a person if it is clearly not what the customer wanted.
No online store supports such a policy and is a very poor business model.