[Resolved] Pepperfry — coupon discount applied but charging the amounts without applying coupon/discount

Ved0392

from Delhi, Delhi

Address:

House No 42 Jindal Colony KAPASHERA Police Station (Samalkha), New Delhi, Delhi, 110037

Coupan code if applied successfully but charging the amount without applying coupan discount?
Now unable to cancel the product, pls process my promised discount price or cancelled the product.
Order id[protected]

When called to the customer service they denied of doing anything on this and said that they will unable to cancelled the amount or refund the promised amount.

Email - anand. [protected]@gmail.com
Contact - [protected]

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Jun 25, 2019

Complaint marked as Resolved

Pepperfry customer support has been notified about the posted complaint.

Verified Support

May 25, 2019

Pepperfry Customer Care's response The cashback of RS.475/- is successfully processed from Pepperfry and we have shared the refund timeline with the customer.