[Resolved]  Pepperfry — cupboard

Pepperfry does not put customers first. Their only prerogative is to make money. They are definitely not flexible to customer's needs in any way. They are not helpful on the phone. I finally spoke with a manager Sumit Majumdar who was worse to talk to than the call center agents. He didn't want to listen to anything I had to say and just kept harping on the T&C of Pepperfry. They are definitely misleading customers but mentioning the "Shipped" in days when you are looking through their App. Please read the fine print before ordering anything. The actual delivery date will be very delayed. They are not at par with they competitors. I will never use Pepperfry again. This was my first and last mistake with them.
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Feb 23, 2018
Complaint marked as Resolved 
Pepperfry customer support has been notified about the posted complaint.
Verified Support
Jan 23, 2018
Pepperfry Customer Care's response
Hi,

Apology for the bitter experience. Request you to please share your order number to investigate and resolve this on priority.

Regards,
pepperfry
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    Office No 301, Kohinoor Complex, Kurla West, Mumbai, Maharashtra, India - 400070
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