[Resolved] Pepperfry — Damaged dining table | |||
My oder id is[protected] for DVina Solid Wood Four Seater Dinning Set of 38, 000 and i got that product delivered on 29th May 2021 and product is under 36 month warranty within one month chair got broken on own after complain customer care team send a carpenter he is not able to fix it and said same can happen with other chairs as well after contacting customer care they said we cannot replace the product and talked very rudely and said do whatever you want to do we will not replace and no response from team. imagine after buying such a expensive product situation is this don't ever trust pepperfry it is better to go to local shop rather.. Was this information helpful? | |||
Aug 17, 2021 Complaint marked as Resolved Pepperfry customer support has been notified about the posted complaint. Verified Support Jul 09, 2021 Pepperfry Customer Care's response Dear Shilpi, We regret the inconvenience caused to you. We are getting this checked with our team internally and will revert to you soon. Regards, Team Pepperfry Verified Support Jul 17, 2021 Pepperfry Customer Care's response Dear Shilpi, we have received an update from the concerned team that the issue has been resolved. We trust that you were happy with the service and the resolution given by the team.Regards, Team Pepperfry | |||
 2 Comments | |||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
1617
Pending
73
Resolved
825
View all 1617 Pepperfry reviews & complaints
+91 22 6157 6157
Office No 301, Kohinoor Complex, Kurla West, Mumbai, Maharashtra, India - 400070
View all Pepperfry contact information
Regards,
Team Pepperfry