[Resolved]  Pepperfry — defective/ damaged product

Address:

Sheikh Sarai, Delhi, New Delhi, Delhi, 110017

I purchased rs . 30, 000 products from Pepperfry. I got defective bed as there is huge spaces between the base parts of the bed, and infact there is no base of the bed. And very very cheap quality product. They just eating the money of customers by making fool of customers, customer service is so poor. And they just Send same email to every customer “ product same as described “ . But they mentioned wrong description of the product and so cheap and defective products. I am feeling frustrated from the day I received a cheap and defective product as I am trying to contact them, again and again I am getting the same reply. I raised return request of the product, they said will call you after 48 hours. Please I request to all don’t waste money in this fraud online shopping app as every product is defective and of very very cheap quality and no services.
Finally, I decided to file a complaint against them in consumer correct.