Pepperfry — defective queen size bed

Address:New Delhi, Delhi, 110075
Website:www.pepperfry.com

I have raised a complaint on 02-11-18 regarding return or exchange the product containing order id[protected] as the product was defective but did not get any reply. Bed is not firmly fixed and is shaking while asleep.Secondly the drawer storage is not properly designed with bed and has a huge gap in between the side portion of bed so can not we used as storage as is highly susceptible to insects like rats, dust etc .photo is attached herewith.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Pepperfry customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Pepperfry
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    1617
    Pending
    73
    Resolved
    825
    Pepperfry Phone
    +91 22 6157 6157
    Pepperfry Address
    Office No 301, Kohinoor Complex, Kurla West, Mumbai, Maharashtra, India - 400070
    View all Pepperfry contact information