Pepperfry — Defective table lamp ordered from pepperfry

Address:560075
Website:www.pepperfry.com

The lamp that I unfortunately got from Pepperfry came with a scratch and the lamp shade was torn and bent. It was in a very bad condition for which they agreed for a partial refund after which once I used it for the first time, It blew my fuse off. They are telling they cannot do anything about it. Absolutely don't care about the customers.Bad quality and hazardous stuff sold..better go buy from good stores after seeing the products..Also no COD and no easy returns..Customer care agents are very unprofessional as well. Never received a proper callback as promised. After multiple attempts got a call from escalation lady and I was told the same scripted answer "we can't do anything about this.."
+3 photos
Was this information helpful?
No (0)
Yes (0)
Pepperfry customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Pepperfry
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    53%
    Complaints
    1617
    Pending
    73
    Resolved
    825
    Pepperfry Phone
    +91 22 6157 6157
    Pepperfry Address
    Office No 301, Kohinoor Complex, Kurla West, Mumbai, Maharashtra, India - 400070
    View all Pepperfry contact information