Pepperfry — Defective table lamp ordered from pepperfry | |||||
The lamp that I unfortunately got from Pepperfry came with a scratch and the lamp shade was torn and bent. It was in a very bad condition for which they agreed for a partial refund after which once I used it for the first time, It blew my fuse off. They are telling they cannot do anything about it. Absolutely don't care about the customers.Bad quality and hazardous stuff sold..better go buy from good stores after seeing the products..Also no COD and no easy returns..Customer care agents are very unprofessional as well. Never received a proper callback as promised. After multiple attempts got a call from escalation lady and I was told the same scripted answer "we can't do anything about this.." Was this information helpful? | |||||
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Office No 301, Kohinoor Complex, Kurla West, Mumbai, Maharashtra, India - 400070
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