[Resolved] Pepperfry — delivered damaged, product still didn't get refund

manjunathpatil

from Hospet, Karnataka

Address:	Mumbai City, Maharashtra, 400078
Website:	www.pepperfry.com

I placed order in pepperfry on 28th of august order no:[protected], they scheduled a delivery by 14th of september but deliverd on 21st of september, tat to not provided carpenter assembly as promised and received product was in damaged condition and upon asking customer care they told they will refund money for that, it's been 10 days still haven't received refund and any updates regarding this issue from pepperfry, and there contact no also not connecting. They are giving fake assurances, please find attached the screen shots of mail conversation and photos of damaged product, please take some serious action against this company

+6 photos

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Nov 26, 2017

Complaint marked as Resolved

Pepperfry customer support has been notified about the posted complaint.

Verified Support

Oct 08, 2017

Pepperfry Customer Care's response This case has been actioned and we hope you content to the resolution provided.

Verified Support

Oct 25, 2017

Pepperfry Customer Care's response Dear Manjunath,

Hope the conversation was helpful. An email is been sent to you with the resolution, please refer the same for further correspondence.

Regards,
Pepperfry