[Resolved] Pepperfry — Delivery Issues - Order[protected] | |||
I am writing in regards to my Order[protected]. I placed my order on 13 Oct 2014 and it was to be delivered on 22 Oct 2014. I got a confirmation email from my Account manager that it has been shipped on 14 Oct and will be delivered positively by 22 Oct 2014. But till date I have not received the same or any information that where is my product. I have contacted customer care number of times and same reply if given every time that it would be delivered in a day. I am very disappointed with Pepperfry and their services. I was expecting some professionalism in their work but sorry to say it’s not there. I would really appreciate if i get a quick reply / call from a concern person on the same. Regards, JV Was this information helpful? | |||
Complaint marked as Resolved
Pepperfry customer support has been notified about the posted complaint. Verified Support Jan 06, 2015 Pepperfry Customer Care's response Dear Customer,
Sorry for the inconvenience caused, disappointed to hear about the unpleasant experience that you had. We definitely take this as a feedback and will flag this to our team.We will make sure it doesn't happen with any of our customers henceforth.
Regards,
Team Pepperfry.
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