[Resolved]  Pepperfry — denial of dismantling request for my nimbus king size bed

Address:

J.V.P.D. Scheme, Andheri West, Gulmohar Rd, Juhu, Mumbai, Maharashtra 400049

Hi,

I am posting this complaint on the subject of denial of dismantling request by www.pepperfry.com on my purchase of nimbus king size bed. The mentioned item was ordered less than an year back and i was promised of assemble/dismantling services by pepperfry carpenters in case of re-location within an year anywhere in the city/country.

Pepperfry vehemently denies their false promise that was made during the time of the purchase of the item. I'm taken aback by the poor customer service response and left with no solutions. Please register this complaint against them for failing to fulfil the promises and assurances they make during the purchase of items.