Pepperfry — Denying return policy

Address:: Pepperfry House, Next to UHDE House, Opp. Cipla R&D Centre, Surya Nagar, LBS Road, Vikhroli (West), Mumbai - 400083, Maharashtra, India

Hello,

I have raised the return request for a single product of my order[protected]. It has too soft bottom and no where in the description it is written it has a soft bottom. I don't have any issue with other 2 products from this order. I have raised a return request and your team member called me to tell he he cant take this return. I request you to take this back bliss 5 seater and give us christopher 3 seater. Please find ways to resolve this issue.

Best regards
Ramanath Hegde
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Dear Ramanath, We regret the inconvenience caused to you. Please share the order details and we will check with the team and get back to you soon.
Regards,
Team Pepperfry
Dear Ramanath, Our team is working on the same issue however allow us 24 hours to check the concern we will get back to you soon.
Regards,
Team Pepperfry

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