Pepperfry — did not delivered chairs and didn't refund of payment of rs 4999

shrikris51

from Mumbai, Maharashtra

Address:

403, Jasmine Apartment, Opp. BMC School, Ghatla Village, Chembur, Mumbai City, Maharashtra, 400071

I paid online site of papperfry for purchase of 4 nos. Of chairs of neelkamal brand. They brought different colours chairs which i refused to accept and they agreed to refund but to date after two months also they have not refunded me. I have sent them two emails in the past but they have not replied it. So now i have to approach consumer court. So please don't buy anything from this seller.

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Comments

frshaikh

from Mumbai, Maharashtra

I have wrongly placed following three orders:-
1. Order No:[protected]
2. Order No:[protected]
3. Order No:[protected]

All orders are not yet processed still the pepperfry refusing to cancel the order.
My contact no [protected]

Pepperfry Customer Care's response, Jun 6, 2019

Verified Support

Dear Farukh, since we do not have a cancellation policy once the order is confirmed, we will not be able to accept the request for the subjected order's cancellation. We have conveyed the same via email and telephonic conversation. Apologies that the resolution is not as per your content.